Elite Screens / Sunrise, Florida / President Russ Morgan is a FRAUD / SCAM ARTIST
From start to finish Elite Screens & President Russ Morgan has been a nightmare. They were to built their "specialty" - 3" insulated roof / screen patio. Took 4 months to start work because they lost paperwork twice of HOA approvals and tried to hold onto permit money without applying. I had to straighten it out with city. After outsourcing their concrete work, they did not build drain into concrete as contracted. Two men that did not speak any English (or pretended not to) built the roof with no pitch so there would be no way for rain water to drain off into gutters.. The "seamless" gutters as stated in the contract were cut therefore leaving huge leaks in gutters...finally a connection was made but the gutters are still cut. The gutters do not go the length of the roof so a waterfall pours off the end where the gutter is supposed to end. Because there was no pitch on the roof for drainage, water started leaking in 5 different areas through the roof seams and into the porch. Since drains were not installed in the concrete floor, the leaking roof water formed lakes in the porch. Countless calls were made to Elite to correct the problems.
WE paid 1/2 upfront including permit fees that they tried not to apply for...inspection failed three times and the city & inspectors said the job is not complete...our sales person for Elite (Randy) said we would NOT have to pay the balance until the final inspection was approved. President Russ Morgan called me while I was teaching my high school class screaming obscenities so loud that I held out the phone so everyone could hear how insane this man was. Russ Morgan even said that he was "coming to my house with a bat to smash my brains in." Not once did I raise my voice so I just hung up on this unprofessional unbalanced being. If he had just listened to his employees & read the contract, maybe he would not need anger management & drug counseling. NOW is two years later and I have not let them off the hook...by contract the original problems were NEVER completely corrected therefore the two year warranty should not be in affect yet. Russ Morgan has told employees not to place me on their job list so the roof might never be done. I have filmed the leaks & written BBB. Other contractors have mocked Russ Morgan for his actions...can you trust him? Too bad Elite seems to have financial struggles...with the way Russ Morgan runs the business, I can see why.