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Complaint Rating:  41 % with 22 votes
41% 22
Contact information:
United States
I bought a cart from American dream aka Dream maker hot dog carts a few months ago from this car sales man.
right away I had problems wit the water system and the steamer wouldn't stay lit
when I called back joel was not friendly any more now that he had my money.
The health departmant won't let me use the cart and i am out 2500.00
DON't buy a cart from this dream maker carts or american dream you will be sorry.
Complaint comments Comments (6) Complaint country United States Complaint category Scam Contests
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D  13th of May, 2010 by    0 Votes
It is, and always has been, the firm policy of DreamMaker Hot Dog Carts (formerly American Dream Hot Dog Carts) to handle any problems for our customers IMMEDIATELY upon notification. If warranty repairs need to be made in the customer's location, we will pay those invoices directly to the repair shop. Of course, we must KNOW ABOUT a problem in order to fix it. If the person writing the above complaint will contact us and not remain anonymous, we are ready to rectify the situation. After 20 years in business, this is the first complaint that has been UNSIGNED and therefore UNTREATED. If this is NOT a bogus complaint, please contact Andrew (customer service) at 727.735.2412. We pride ourselves on customer service that is unparalleled in the hot dog cart industry - but, we cannot fix problems that are not brought to our attention.
D  25th of Oct, 2010 by    0 Votes
I dealt with Joel and he was very helpful! He is knows his stuff and is no scam artist in any sense!! I hope that anyone who reads this comment knows that this person is only telling a one sided story here, I don't believe for one second that Joel was not helpful or nasty I only spoke to the man a few times and met with him twice but he is a very honest man. He made sure that I wasn't going to jump into the cart business just to sell his item, he told me a lot of great points of interests and told me to go home and think about the things we discussed with him and to come back whenever we were sure and ready! How many businessmen tell you to make sure you want to buy an item of there's?? Any car salesman would say come on in to my office right now I can get you in this car today!! So I think some people should try to be a little more honest and kinder about things before they go and strike out their anger on the internet to try to hurt someone's business! Keep the peace, Anger gets you NOWHERE!! I hope you aren't serving the public with that attitude! P.S Dream Maker Hot Dog Carts ROCK!- Tara :)
N  30th of Jan, 2012 by    0 Votes
Joel Et. Al has been nothing short of AMAZING. Plain, Simple, Straight FWD. Even the Time Bandit Skipper loves us.

Thomas K Spring
CEO and Founder
NY Dawgs LLC, a Maryland Limited Liability Company, Solomons MD
D  23rd of Oct, 2013 by    +1 Votes
I know joel personally...he is not out to "take" anyone...honest straight forward guy!!!
D  29th of Mar, 2014 by    0 Votes
I have to disagree with that guy's complaint..here's my story. On Jan 23 2014, I lost my job
As a truck driver..yes I had a minor accident. No injuries, do deaths, only minor damage to the vehicle that I hit. In 37 yrs of over the road driving..this is the only accident I've ever had. So I researched the hot dog cart business more extensively. Had been thinking about it anyway. Had all the info at hand, and was trying to get financing on a specific cart. No
Luck. Then I came across dream maker hot dog carts. I talked to Joel for a few minutes one day, then quite extensive the next..I couldn't be more happy. Joel has been in constant
Contact with giving me help on financing approval, etc. I hope to pick-up my cart sometime
In the next few days, so I can personally shake Joel's hand.
D  6th of Oct, 2015 by    0 Votes
It is hard to take this complaint seriously and It makes me think this anonymous person complaining is a competitor. I live in Northern California and I never do business online and or over the phone only, expecially out of State. I usually meet in person ti shake hands on this type of transaction and due to my distance I changed my way of doing business. DreamMaker sets themselves apart in every way from their professionalism to their QUALITY ALL AMERICAN PARTS. Joel was really informative and consistent throughout the whole process of purchasing my cart from him this month. I have and will continue to recomend DreamMaker's QUALITY made products to other venders in the future. Joel personally went above and beyond to helped me get my business up and rolling.

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