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Dex Media / Horrible account management

1 Tampa, FL, United States

Beware of Dex Media! After 20 years in business as a service company, we have used several companies for our online and print advertising. Dex is by far the absolute WORST! They over promise and under deliver every time. Our account manager regularly misled us into online products that were completely worthless, when confronted, she would offer another product at a discount to make up for it. When we started to realize how bad they were, we could not get ahold of any form of management and our account manager stopped responding to our emails and calls. Again, we are by no means new to using advertising management companies, and they are the absolute bottom of the barrel. Had a researched them more, I would have seen all of the other poor reviews, and could have saved a lot of time and money by avoiding them.

Li
Jun 16, 2015

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