Ordered 3 dresses, received 2 and was charged for 3. No explanation why 3rd dress did not arrive. Emailed customer service everyday for a week, no reply. Now website is no where to be found. From reading other complaints, I guess we are all out of luck trying to get refunded. Unfortunately the site had beautiful dresses, just horrible customer service and business standards. If this site is up and running again, I would stay FAR AWAY.