Cylapril / Fraudulant credit card use
My credit card is being fraudulently billed by a company called, Adrenal Fatigue Institute. I saw an ad on TV for their product, pills that would erase fatigue. I ordered the minimal amount for $9.95 and I thought that was the end. I was completely wrong . . .
However, I was not aware that I would end up in a serious catch-22. After my order arrived, I noticed nothing. Then weeks later, I noticed my credit card was being billed without my permission. I called my bank and had them stop payment, but that has not been enough.
I went back to their website, www.cylapril.com and discovered their fine print is really a catch-22. In order to get off their list here is what it says exactly:
To discontinue your membership or request a refund, call Our Secure Customer Care Line at [protected] Monday through Friday between the hours of 10:00am and 5 :30pm EST.
When you call the line, there's a new phone number, [protected]. When you call that number, the line is always busy. If you try to stay on the line, the recording comes to an end and then hangs up forcing you to call again. Of course, this is only Monday through Friday between 10-5pm making it even more difficult to get your money back or get off the list. You cannot send their merchandise back without a return authorization otherwise you will not receive credit or your money back. I WANT ALL MY MONEY BACK from these ###. I want to you shut them down.
What stops me from coming down there with some sharp pitchforks and knives is the lack of time and money. I know I am not alone with this problem and I am very angry. Companies like these need to be stopped cold and put out of business immediately. If you see their commercials, usually in late night, DO NOT ORDER ANYTHING FROM THEM!!!
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