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Countess Galina / Vintage Studio / Theft / Fraud

1 PO Box 2606Longmont, CO, United States Review updated:
Contact information:

This woman is a THIEF! She stole $230 of my hard-earned money, promised me a gorgeous, hand-made hat for my very first Red Hat tea. After exchanging several emails, she said there would be no problem with delivery in 2 months in time for the tea, so I ordered & paid with Paypal. The week before the tea, I emailed because I hadn't received delivery info. She responded that I would receive my hat in time. I asked for shipping info. I got no response and tried several more times to reach her. I then contacted Paypal who said she had strung me along just long enough that I could no longer dispute the charge (too bad she didn't take VISA!). I tried contacting her over the next several months, she ignored my emails. One of my friends contacted her, she responded, said she'd make her a hat--my friend replied she'd heard that Galina didn't deliver--no response! This is the ONLY time I have EVER been burned on the web!

Be warned: If you want to lose a lot of money, deal with her. Otherwise, steer clear! If you take the risk, do all you can to protect yourself, and be very aware of how long you have to get you money back from whatever method you use to pay regardless of how long she says she needs to produce the merchandise. Don't let her process the payment until you are within the time frame that you have protection!

BTW, her other 2 websites: www.vintagestudio.com & www.countessgalina.com (which is the one I actually used) are no longer active

Ei
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Ei
  30th of Sep, 2008
Agree Disagree 0 Votes

This woman is a THIEF! She stole $230 of my hard-earned money, promised me a gorgeous, hand-made hat for my very first Red Hat tea. After exchanging several emails, she said there would be no problem with delivery in 2 months in time for the tea, so I ordered & paid with Paypal. The week before the tea, I emailed because I hadn't received delivery info. She responded that I would receive my hat in time. I asked for shipping info. I got no response and tried several more times to reach her. I then contacted Paypal who said she had strung me along just long enough that I could no longer dispute the charge (too bad she didn't take VISA!). I tried contacting her over the next several months, she ignored my emails. One of my friends contacted her, she responded, said she'd make her a hat--my friend replied she'd heard that Galina didn't deliver--no response! This is the ONLY time I have EVER been burned on the web!

BTW, her other 2 websites: www.vintagestudio.com & www.countessgalina.com (which is the one I actually used) are no longer active

Su
  8th of Jan, 2009
Agree Disagree 0 Votes

Boy do I feel lucky. I sent money through Google (no asking "are you sure you want to do this" when paying through Google - you hit the button and your money is gone). I did get my hat, but not until I had contacted Google several times. She also told me it would be 8-10 weeks before I received my hat, and it was closer to four months. It was Bu**S**t her not having a phone number so that one could call her. She then came back and said she had mailed the hat, but I didn't receive it. Then after finally hearing from her again, she said the post office had returned the box it was sent in because it didn't come up to postal standards. I feel very lucky that I even received the hat. It is beautiful, I will say that. Too bad she was such a fraud...it's hard to find hats like that.

Sh
  21st of Mar, 2009
Agree Disagree 0 Votes

Thanks for the heads-up! I was considering getting something from her site and I am really glad I checked here and at [redacted]s--the woman has seven complaints just over there! I will definitely give anyone the heads up if I get the chance.

If you want nice period clothing from an honest person, I suggest Past and Present Creations. A bit pricey but exquisite work.

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