Convergys

I attended training for one day on October 22, 2018. I had a family emergency and could not continue with training. I never received pay for that one day. I've contacted the trainer, the trainer supervisor, and someone in HR to no avail. However, I have yet to receive pay for that day. I am disappointed and stressed out to get paid. I need the money that is due. I attended and participated for 8 hours in training. I provided my direct deposit information through e-mail with no response. In addition, my address has changed and I need to update my address to receive my W2.