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Comet / FAULTY DVD PLAYER

1 Basildon, England, Essex, United Kingdom Review updated:

I bought a DVD player. It did not work properly. I returned it to COMET. They sent it back to Sony. Sony say it is water damaged. ( No it isnt - they just cant be bothered with it). Comet or Sony will not repair it, replace it or even return it unless I pay £34.00. I told them it has been nowhere near any water. The store manager called me a liar and implied that all customers are basically dishonest. So that is what they think of their customers. If you expect to be treated fairly and not insulted by stores where you spent your hard earned cash - dont go to COMET

Je
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Comments

  • Br
      24th of Mar, 2011
    0 Votes

    it is not up to comet to repair your dvd player. It has to be sent to sony. Only sony has the right to repair that product. If comet tryed to repair it and [censored]ed it up you would be pissed right? Just lay off comet, The brand has has had a tough time, but don't let this little mishap make you shop somewhere else. Comet is a great place to shop, all there staff are trained to your needs, and they listen to you, and will only give you want you want !! Please dont blame comet.

    Remember: Come and Play at Comet.

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