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Central Kia Of Lewisville / Poor Service

1 Lewisville, TX, United States

I would like to inform all potential car buyers to avoid Central Kia of Lewisville located in Lewisville. Central Kia of Lewisville treated me ok until I decided to buy a used Suzuki Vitara / I liked this car since I was a kid/. Having relocated from Europe just a month ago it was a good choice for the money / 7500 as they advertised on As soon as I said yes my horrible experience with Central Kia of Lewisville started. A financial representative of Central Kia of Lewisville raised the price after they made me sign blank documents / unethical practice of Central Kia of Lewisville /. I was disgusted by the arrogant behaviour of the representative of Central Kia of Lewisville. I needed a car as I was starting a new job on Monday and I was going to pay in cash. The Central Kia of Lewisville horrible customer service representative said that becuase I am not financing with them I have to give them more money - Arrogant people at Central Kia of Lewisville. I decided to go for it as I really liked the car and paid 500USD more to Central Kia of Lewisville used car Suzuki Vitara. Central Kia of Lewisville used car people made me wait a lot in their location, did not prepare paperwork on time so I almost missed to arrange my financing with the bank I have chosen. Basically we were laughing at them as I wanted to give them almost nine thousand and they could not get their paperwork on time to receive it - horrible customer service and used car buy experience in Central Kia of Lewisville. Central Kia of Lewisville used car department made me come three times to replace my temporary tags as they could not apply for a tag on time - horrible organization at the Central Kia of Lewisville. In the meantime - alternator, oxygen censor and battery brake. Central Kia of Lewisville said the car was in good condition and checked but apparantley it was a scam. When I called to complain about all this the arrogant Central Kia of Lewisville manager said in a laughing manner that because I wanted to save money I bought a used car from Central Kia of Lewisville. I drove brand new KIA Optima as rental for one week and I would say that KIA feel, drive and is CHEAP! I will never buy KIA from Central KIA of Lewisville. He also said could not foresee a future of a car he was selling and I should have purchased a warranty which I guarantee was not offered to me. Probably because Central of Lewisville did not wanted to offer me warranty as they knew what they were selling to me. I came to USA because I know this is the land where a customer is number one . Apparently in Central Kia of Lewisville customers are treated good only until they say " I wan to buy a car from Central Kia of Lewisville" Do not buy a car from Central Kia of Lewisville - go somewhere else where you will be content to spend your money. Thank you


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