cashforlaptops.com / Scam
I chose this company since it provided the best amount for my cell phone. Offer was $303. After testing the market and evaluating the offer i trustingly sent my relatively new phone to this company.
ABout 4 or 5 days later I received the following note: "After carefully inspecting your device by hand, seeing its condition, and following up-to-the-minute market conditions—you’re owed $47 for the device.
This is the same amount we’d pay everyone else for the same device right now, and it follows the Terms & Conditions we agreed upon when you sent your device"
I immediately responded and refused that disrespectful offer as the minimum i was offered was 150 from Best Buy. My response generated a Email stating that they do not respond to emails and to call them. THat is where i am now, after i called well over 20 times, i spoke to several people in Customer service who informed that i need to speak to the Purchasing team, which coincidenlty is overwhelmed with calls and simply disconnect you after 7 minutes. After several interaction and a few attempts to set up a warm transfer i have had it. Ironically i received a follow up email stating that my funds were on my way, which i am assuming is for the $47 as they do not indicate anything else. I have been very clear with them at this point through email( Which i get an Automated response to) and call ( When i speak to Customer service) that i simply want my phone back. This company is a scam taking advantage of us trusting individuals trying to get the most amount of money for our phones.
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