The company quoted me $350.00 for my Samsung phone, which I sent to them the same day. By the time they got back to me, they changed the offer to $195.00. I asked them to send my device back, but their purchasing department refused to do so. The lady in their purchasing dept started giving me lame excuses that my device’s condition is not good and that it had scratches on the screen. As far as I know, my phone was working perfectly fine when I sent it to them! It certainly did not have any scratches then! After a really long discussion, they offered me $60 more and I accepted their offer. They don’t know much about their business and they most definitely managed to waste my time.