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Cardio Twister / Rip Off

1 NY, United States

I'm writting to warn people not to buy this excercise equipment. It took 3 months for me to receive the machine and they already started billing me and taking the money out of my account before I even received the machine. I received it Oct 09 I really didn't start using the machine till Jan 10 for one month straight and the chain broke on it, when I called and complained, the first representative told me to go on the website and follow the directions that is listed under warranty after I was on hold for 25min. I then called back because it stated I had to pay for the macine to be shipped back and send a money order for a new machine. I called customer service back and supposedly another representative was helping me and he was going to send me a new machine and a package slip for the broken one to be sent back, that was a month ago and I still don't have a new cardio twister but I do still have the broken on in my living room corner. PLEASE DO NOT BUY THE CARDIO TWISTER.

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