Bytheswordinc.com - Stay away from this websiteLooking for a good Halloween costume? Do yourself a favor and avoid this nightmare. Eight months ago (yes EIGHT!), I placed an order online for various items for a nifty medieval Halloween costume. Everything arrived on time except a pair of poulaines... those are shoes. By the Sword did not inform me till after I sent three emails to them that my poulaines were on back order, and would arrive shortly- 6 to 8 weeks...
Eight MONTHS later, my poulaines showed up. When I asked if my unopened, unused poulaines could be refunded, By the Sword informed me they were custom made for me (I feel so special)... not returnable, non-refundable. I understand this must be very precise work cobbling shoes to such exacting detail... namely, check the box next to your size-- "10". Okay, all sarcasm aside, this lack of professionalism, lack of courtesy, and lack of honesty on the part of this business puts By the Sword at the absolute bottom of my list. I don't often write negative reviews, but if I can save one honest customer the headache By the Sword gave me, then this review was worth writing.