Menu
Commonwealth Brands Inc
Commonwealth Brands Inc Customer Service Phone, Email, Contacts

Commonwealth Brands Inc
reviews & complaints

Learn how the rating is calculated

2.0 4 Reviews

Commonwealth Brands Inc Complaints Summary

1 Resolved
3 Unresolved
Our verdict: When using services from Commonwealth Brands Inc with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verify
Is this your company? Claim it and get a lot of features. Read more
Get notifications about new complaints and reviews of Commonwealth Brands Inc. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Commonwealth Brands Inc reviews & complaints 4

Sort by:

Newest Commonwealth Brands Inc reviews & complaints

ComplaintsBoard
T
8:49 pm EST

Commonwealth Brands Inc Sonoma cigarettes

I bought a pack of sonoma 100s (filtered) and all the filters just fell off. Very weird. First time this has ever happened, and i've pics to prove.. I shouldn't have to worry I may have left a smoke behind, and it's right now catching my house on fire, bc I didn't know it fell off the cigarette. Luckily I just lost a pillowcase! I want what I bought.

Desired outcome: Reimbursement of cigarettes

Read full review of Commonwealth Brands Inc
View 0 more photos
Hide full review
ComplaintsBoard
T
8:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Commonwealth Brands Inc premier menthol tubes

What is wrong with these tubes? They're not compatible with any tobacco including the premier tobacco. They are cheaply made and that's apparent. I'm forced to buy these if my store are out of my usual and almost every time I do there is at least 3 tubes missing! These are terrible and i will not buy them again! I'll just find a new store. I'd also like a refund!

Read full review of Commonwealth Brands Inc
Hide full review
ComplaintsBoard
D
2:51 am EST

Commonwealth Brands Inc premier tubes... menthol 100's

These tubes are horrible! I've never had so much trouble making cigarettes in the 2 yrs I've been rolling my own. I waste more than I can actually get to fill Right! Was forced to switch from normal brand because the store here only carries this brand. Thought I'd give these a try rather than go thru hassle of ordering online and having to store multiple boxes while traveling. Well needless to say I'm done wasting my money on these and I'm going back to my usual brand regardless of having to try n find a place to store them

Read full review of Commonwealth Brands Inc
Hide full review
ComplaintsBoard
L
2:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Commonwealth Brands Inc STALE PRODUCT

I purchased this product in ormond beach fla, after spending time with parents. I was not familar with it in my area which is tampa fla. The store owner recommended it saying he sells a lot of it. I opened it and it was like straw, could barely roll it in the machine. I took it back to the retailer and he told me to contact the company. I will never buy this again. I purchased it at quik stop located on ridgewood ave in ormond beach fla.

Read full review of Commonwealth Brands Inc and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
D
D
Deserai
, US
Sep 11, 2019 4:20 am EDT

Every time i go to light a smoke it is already riped from the filter i usually dont have this problem but i have the last three packs uhg. They coust to much to be like this i cant smoke them without the filter. Please contact me back. This has been 3/4 smokes out of each pack its been 8 packs in a row. [protected] is my number

View 0 more photos
B
B
Breanna1992
, US
Jun 05, 2019 12:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am very disappointed, I have been smoking USA GOLD RED 100S for 8 year now and the past 20+ packs every cigarette has broken at the filter. Waiting over several packs worth. Such a waste of money and I dont wanna keep having my money go to waste. Fix them because I will not be wasting my hard earned money on cigarettes where I cant even smoke!

S
S
Sandie B
, US
Sep 19, 2018 2:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought a pack of USA gold 100's in the pack was two cigarettes with holes in the filter and one with a hole by the filter. I smoked one and it didn't taste good.

View 0 more photos
R
R
RichardM89
suffolk, US
Dec 14, 2010 7:34 pm EST

not to be rude but my grand father who is a smoker and im not. he hasnt had a problem with the bull durham pipe tobacco just only 1 time it was a little dry but that was all. you can always just put the tobacco into a blender and cut it up that way. which is 1 way my grand father did with a different brand of tobacco but he likes the BD more then any other he has tried out.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Commonwealth Brands Inc customer service

Phone numbers

954-772-9000 270-843-8378

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Commonwealth Brands Inc?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Commonwealth Brands Inc Customer Service. Initial Commonwealth Brands Inc complaints should be directed to their team directly. You can find contact details for Commonwealth Brands Inc above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Commonwealth Brands Inc. Discuss the issues you have had with Commonwealth Brands Inc and work with their customer service team to find a resolution.