Brault et Martineau Grand Magasin / hi sense frig/freezer

7272 Boulevard Newman, LaSalle, Que, Canada
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I bought a HI SENSE frig/freezer at BM inApril and it was held for me till July. My salesman convinced me to buy this new make as it was comparable to Samsung and the "up and coming" brand. Since the very beginning, the freezer has not been working. I call BM and was told to call HI SENSE. After repeated phone calls and 3 service calls, the last repairman said it could not be repaired and I would be getting a new appliance. Today another call with an appointment to bring the parts again. After trying HI SEnse and getting nowhere, I called the service department at BM and spoke to the manager. He flatly refused to do anything.So what's the point of buying from a company that does NOT stand by it's products.

Oct 05, 2018

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