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B&Q / / Don't use this company to fit anything!

1 Mansfield England Nottinghamshire, United Kingdom
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My parent's bathroom was supposed to be completely fitted by the 5th October. So far they have had 1 overpayment charged, 2 incorrect deliveries, 1 broken shower tray, 2 days to which the fitter failed to arrive and now they have half a bathroom. Their original bathroom was ripped out 30th September ready for the new one to be fitted in its place - we are still waiting for this to be completed. A fitter did arrive today and fitted only the toilet. Upon leaving he announced he wouldn't be back until Saturday! Is this acceptable B&Q? I would like to personally thank you for the stress and worry you have put upon my parents. Luckily I'm off work this week so have come to visit their home to help aleviate the stress. The 'project manager' is obviously unavailable so I have no alternative to post online.

Advice to everyone - do not purchase anything from B&Q which needs ordering, delivering or fitting as they seem unable to complete anything.

Oct 25, 2016

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