SUBMIT A COMPLAINT / Worst Service ever/ No valid tracking number

Cape Town, South Africa Review updated:
Contact information:
Phone: 0833781621

Hey guys,

Never ever buy anything from if you're outside the US. I ordered some pre and they gave me a tracking number (which DHL doesn't track in SA apparently or so they say). It's been almost three months and I still haven't got anything. I even spoke to DHL South Africa/ Customs and the Post office and they say that the tracking number provided is invalid. Every time I mail or contact them, they take no responsibility and give me the same response that seems like a template and that I'm not actually addressing a person. They just give me a response giving me my tracking number(that isn't valid) and a link that goes to their site stating they are not responsibIe for shipping.t's like nobody at that company actually does anything. Customs say the package hasn't even entered SA. This is the worst company I have ever dealt with and I advise you never buy anything from them if you're outside the US

Jan 19, 2015
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