Better World Books’s earns a 2.5-star rating from 39 reviews, showing that the majority of readers are somewhat satisfied with purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Sales Practices
Don't buy from Better World Books! I bought a much needed text book. They sent the wrong edition. When I contacted them, they didn't have the edition they advertised and told me to send back the book BEFORE they would refund my money! They are schamers! They advertise a popular text book, send you an outdated text, refuse to refund your money until YOU, at your own expense, return the unordered book. WHAT assurance do I have that they will EVER return my money?
Pua
Your English grammar needs help - so don't throw stones!
Dishonesty
Better World books, only gives like 5-10% of revenue to to non profits that supposedly help fund literacy programs, sounds good right? Now go to your local friends of library and find that all the good books for sale, are gone or have been priced up. It's because betterworldbooks takes the used books fron the friends of the libraries bookstores (for free...
Read full review of Better World Books and 10 commentsAbout Better World Books
One of the unique features of Better World Books is its commitment to sustainability. The company collects books from a variety of sources, including libraries, bookstores, and individuals, and then resells them to customers around the world. By doing so, Better World Books is able to keep millions of books out of landfills and reduce the environmental impact of book production.
In addition to its commitment to sustainability, Better World Books is also dedicated to promoting literacy. The company partners with a variety of organizations to provide books and educational resources to people in need. For example, Better World Books has donated millions of books to libraries and schools in developing countries, and has also provided funding for literacy programs in the United States and abroad.
Better World Books offers a wide selection of books, including textbooks, fiction, non-fiction, and children's books. Customers can choose from new or used books, and can also purchase audiobooks and e-books. The company offers free shipping on all orders within the United States, and also ships internationally.
Overall, Better World Books is a unique and socially responsible company that is committed to promoting literacy and sustainability. With its wide selection of books, affordable prices, and dedication to social causes, Better World Books is a great choice for anyone looking to buy books online.
Here is a comprehensive guide on how to file a complaint against Better World Books on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Better World Books in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with the company. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against Better World Books on ComplaintsBoard.com.
Overview of Better World Books complaint handling
-
Better World Books contacts
-
Better World Books phone numbers+1 (800) 894-0242+1 (800) 894-0242Click up if you have successfully reached Better World Books by calling +1 (800) 894-0242 phone number 0 0 users reported that they have successfully reached Better World Books by calling +1 (800) 894-0242 phone number Click down if you have UNsuccessfully reached Better World Books by calling +1 (800) 894-0242 phone number 0 0 users reported that they have UNsuccessfully reached Better World Books by calling +1 (800) 894-0242 phone number+1 (574) 252-5303+1 (574) 252-5303Click up if you have successfully reached Better World Books by calling +1 (574) 252-5303 phone number 0 0 users reported that they have successfully reached Better World Books by calling +1 (574) 252-5303 phone number Click down if you have UNsuccessfully reached Better World Books by calling +1 (574) 252-5303 phone number 0 0 users reported that they have UNsuccessfully reached Better World Books by calling +1 (574) 252-5303 phone number
-
Better World Books emailsinfo@betterworldbooks.com100%Confidence score: 100%Support
-
Better World Books address55740 Currant Road, Mishawaka, Indiana, 46545, United States
-
Better World Books social media
Most discussed Better World Books complaints
I bought 10 books directly from this company's online storeRecent comments about Better World Books company
I bought 10 books directly from this company's online store
Lulu Press
4 reviews
Booksie
5 reviews
Encyclopedia Britannica
8 reviews
Natural Cures / Snowflake Media
14 reviews
Reader's Digest / Trusted Media Brands
105 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!