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Best Buy Eyeglasses / bad service

2901 Clint Moore Rd, #127Boca Raton, FL, United States Review updated:
3.35
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Bestbuyeyeglasses. com (Also known as best buy eyeglasses, dkss corporation and dkss corp) was by far the worst shopping experience I have had online. I ordered some glasses from bestbuyeyeglasses. com about 2 months ago, they sent a used pair of shop-worn frames, then for a replacement bestbuyeyeglasses. com sent another pair with lenses cracked all along one side. They refuse to refund the money as stated and promised on a previous call. I suggest reporting them to bbb. Org or ftc. Gov if you are having trouble recovering your money stolen from bestbuyeyeglasses. com... Please if you have had an experience with this site, do everyone a favor and post your own personal experience with this criminal eyewear company.
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Cu
  29th of Jun, 2010
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Dear Trevor Clark

We apologize if you have received defective merchandise. We can assure you that all of our products are brand new and come directly from the manufacture. All products are returnable and we will also refund all shipping charges on any defective products. If there is anything we can do to rectify your situation please do not hesitate to call one of our customer service representatives.

Sincerely,

BestBuyEyeglasses.com

Phone and Fax
Customer Service: 1-800-501-4002 (toll free)
Local: 561-997-7776
Fax: 561-910-6063


Mailing Addresses
Customer Service: Customer Service
BestBuyEyeglasses.com
2901 Clint Moore Rd #127
Boca Raton, Fl 33496

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