[Resolved] Attractive Professionals / dating agency
After calling to discuss the membership I agreed to a reduced (on offer) but substantial £995 registration fee and £55/ month thereafter fee.
I was 'quizzed' by one woman and merely asked a lot if obvious questions that really only satisfied one word answers. Suffice to say I was disappointed and felt the interviewer (all by phone) had not really understood it could understand me or what I was after from such limited and 2D questions.
I have decided to cancel my monthly direct debit after being 'matched' by another lady at the company with unsuitable clients, mostly older than requested and whom lived far away. This lady had no knowledge of me, and when initially setting up my profile online completed with terrible spelling errors and poor phrasing. This was pitched as a professionals website, yet few profiles fit that description. When I relayed my initial concerns I was told I was told it takes time and it was strange I had not clicked with the profiles offered. Not one profile suggested 'attractive' as their namesake suggested.
After being given 6 profiles over 5 months, I chatted with 2 over the phone, who were not suitable. When informing the company of my distrust for the company and indeed it is my belief there were few eligible men or profiles in their agency, I was told my height was an issue, at 5ft10 and it was odd I had not made any matches it met with anyone. I was asked to explain what I was doing wrong. The lady in question was rude in her tone across all emails, very unprofessional and I believe has since let the interviewer whom I first spoke with go, as she was not mentioned once since joining. I had initially been told that if I was unhappy I could receive a full refund. Something that Margot the lady I had mist communications with, was once again rude and refused. Suggesting they had satisfied their rules online.
This company, like so many others, pray upon hopeful single women and cannot deliver what is promised, throwing back age, personal attributes and being 'fussy' as a reason in disguise for their empty, cowboy company.
Attractive Professionals customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
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