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Asurion / sprints trust that asurion would take care of its customers

1 United States

I've been paying for COMPLETE CARE. which apparently complete is a term that is open to interpretation. My phone had water damage and they wanted me to pay 225 to replace a one that only costs 300 now. Asurion is the worst insurance service I have ever been tricked into paying for. I have since canceled my service with sprint because of my great displeasure with the asurion

  • Asurion Customer Care's Response, Dec 04, 2018

    Liknklit81,

    I want to thank you for taking the time to contact us about your experience. I apologize for any inconvenience this has caused and want you to know Asurion's commitment to improve this matter to create a positive customer experience. Please contact our customer satisfaction department at 1-866-397-6496 discuss your concerns.

    Regards,

    Asurion

Li
Dec 3, 2018

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