SUBMIT A COMPLAINT

America's Test Kitchen / ATK TV Show Cookbook Season 12 / received & charged for book not ordered

P.O. Box 4002891, Des Moines 503402891, Iowa, United States
Contact information:
Phone: 1-800-611-0759

In 2009 I ordered a Cookbook from America's Test Kitchen (not a subscription). I have just received the second unordered / unwanted cookbook. With the book was an invoice for $29.95, also stating "I am to return by UPS or insured parcel post (sorry, we cannot be responsible) and Pay Postage (Sorry, we cannot accept C.O.D.)". So, essentially, I receive an unsolicited book, and am expected to pay return postage. Also, their web sight does not offer a place to contact them directly to register a complaint, or ask them how to return the book on their dime. I am currently undergoing chemotherapy treatment, and do not have the energy or desire to deal with a problem they inflicted on me.

Me

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