Allegiance Telecom IncFake charges and dishonest company

1 Review updated:

I haven’t had any deals with the company Allegiance Telecom Inc. I checked my account two days ago and noticed several fake charges. I tried to contact them, but no one replied. I have no idea how to stop these fake charges, but I’m really afraid that they would take more money from me. I wonder if there are people, who had the same thing. Maybe you can advise me how to stop these withdrawals. Please post your ideas and comments. Thanks.

Jan 06, 2015
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  • Ch
      Jan 08, 2015

    I called in October of 2014 Direct TV to inform the company that I had moved and I will no longer need cable services from this Company. I also gave the Direct TV Rep. My new address where the final bill could forward to. On January 7, 2015 I received a fraud alert from my bank stating that Direct TV was attempting to process an unauthorized transaction in the amount of $582.89. My bank did not let it go through. I did not authorize this transaction. I then called Direct TV and spoke to a service rep. that told me my account had been open for the last two month although I closed my account in October of 2014. The Rep told me that there was just a change of address completed at the time of the phone call I made to cancel services. I'm not sure why your customer services rep. did not close my account when I requested. I have not had services with Direct TV since October of 2014. I am not responsible for this bill because you customer services rep. did not do his or her job. I am now with cox cable. Can someone please contact me in regards to this negligent behavior I have been expose to. Being a customer of Direct TV has truely been a nightmare.

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