alibaba.com / try and lay a complaint

Make a complaint to alibaba.com about being taken from a company that hey have promoted as being gold verified and honest! Now you have been taken by this company they disappear from alibaba.com and then try lay a complaint via the complaint form online - here is the real scam 100 times I have tried and what do I get after I try to submit this "tebsite error try again later" there is the real scam.