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Alabama power / forced to pay current bill when not overdue

1 Phenix City, AL, United States Review updated:

#Single Parent - I paid the past due amount of my bill as I always do every month and the billing department is telling me this month I have to pay the current bill as well or they are shutting off my power. The current bill is not overdue so they should not be threatening to shut off my power. I'm not to be billed again until 20 July 2018. If you care about your customers you wouldn't be doing this and from looking at previous complaints I see I am not the only one this has happened to.

Jul 13, 2018
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  • Md
      16th of Aug, 2018
    0 Votes

    That’s my issue at the moment! And tomorrow is Friday so we are looking at the weekend to go without power! They are ridiculous

  • Ch
      5th of Nov, 2018
    0 Votes

    They just did me the same way. I contacted the utilities commission.

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