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12:42 pm EDT

Agora Solutions Scammed me

Verizon Communications just confirmed Agora Solutions without my consent charged my Verizon account for a service I never ordered. Verizon Rep said "We cannot prevent a company from charging a service to your bill; we can add a cramming block to your account to prevent this from happening in the future." I do have to call Agora Solutions and ask them to cancel all services. I will get a credit on my account for these false charges. I am extremely disappointed with Verizon.How can they allow someone to bill my account? How How How How How How How How?

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Pissed off customer complaint
US
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Mar 29, 2010 4:46 pm EDT

Agora Solutions is a rip off scam. You can't even call them. They have hired a third party to do their "customer service" and they hide behind that.

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Kathy
Bonney Lake, US
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Sep 04, 2008 5:07 pm EDT

I did not order service - never heard of them. Charge was added on to my phone bill. Since it is a 3rd party vendor, phone company cannot reverse the charge. You must contact the billing resource and have them cancel and reverse the charge...

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newuserzz
San Francisco, US
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Jun 15, 2010 4:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I found a youtube video about this

http://www.youtube.com/watch?v=zZBzdUpjxUQ

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10:03 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Agora Solutions Billed for voice messaging never ordered

Agora Solutions billed me for voice messaging I never ordered. I get VM free as a retired AT&T employee. The irony is that I am being billed for this nonsense on my AT&T bill via a 3rd party billing agent...The Billing Resource. It really is sickening how easy it is for these scammers to bill without any authorization and it is disappointing that AT&T would be in any way associated. The Billing Resource can be reached at [protected]. Agora Solutions can be reached at [protected]. I called when the charge first appeared on my December phone bill and the charge was supposed to be credited and cancelled but I just received my January phone bill and am still being charged. I will call them again tomorrow.

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Kathy
Bonney Lake, US
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Sep 04, 2008 5:03 pm EDT

I did not order service - never heard of them. Charge was added on to my phone bill. Since it is a 3rd party vendor, phone company cannot reverse the charge. You must contact the billing resource and have them cancel and reverse the charge.

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Erv
Clemmons, US
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Aug 01, 2008 3:01 pm EDT

voice mail was added to my AT&T bill for the last two months. called last month and assured that it would be removed. I have never had the service I was charged for.

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Unsatisfied Customer
US
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Nov 19, 2008 9:13 am EST

Noticed charges on my phone bill from them and it was NOT authorized. This is some sort of scam.

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vincent sartin
St Louis, US
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Jul 29, 2008 4:14 pm EDT

this company added their services to my phone company and i have never heard of them

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moparjds
Glenside, US
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Jun 16, 2008 10:59 am EDT

charged me for services I never authorized

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Loony
Pittsburgh, US
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Feb 27, 2010 10:36 am EST

If you signed up for publisher clearinghouse thats how agora solutions got a hold of my number to start billing me. If you fill out sweepstakes somewere in the fine print that gives them the ok to do that. Trying to get a hold of them is a Challenge. Time to call the atorney general office.

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AFV
US
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Apr 24, 2009 9:48 am EDT

It happened to me in July & Aug 08 .. called & got some joker in India or someplace .. he laughed at me ! they stopped it, but never gave me my money back !

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Lori
Fairview, US
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Nov 13, 2008 11:12 pm EST

Me too...just happened to me and I've never heard of them.