Affordable Towing And Recovery / Towing
AffordableTowing and Recovery Of Norfolk Inc. towed my vehicle from a business where the signs conflicted. Affordable towing and the business (456 Fish) have both admitted the space is used for court overflow during the day. I was parked in this location after the business told me it was OK to park there. The signs indicate towing between 6PM and 2AM.
I parked there at 9AM and was there to be a witness for federal court. My vehicle was towed many miles awayand I was charged 135.00 which I feel is excessive and treated with complete disrespect by there Manager Christopher J Kowalski. They also failed to allow me to inspect there tow logs as per Norfolk city code...they improperly display there license and fees and also fail to disclose the agency to whom a consumer can file a complaint in direct violation of VSC 46.2-2800...If you have an issue with this company...research the code and follow up with Norfolk City Police traffic division as well as Virginia board of Towing and Recovery...I also filed a complaint with BBB and Federal Trade commission.
I have contacted Norfolk Commonwealth Attorney's office and Virginia Attorney Generals office. I will continue to file my complaints as allowable by law and intend on being issued a refund and having the signage fixed at the business.
I am a memeber of a local towing advisory board and former police officer, I am well aware of the laws and regulations governing this entity. The signage they have is clearly conflicting, confusing and deceptive. The employee who took my money at there Cromwell Rd location smelled of alcohol and they will not return my messages in a timely manner. When the manager did return my call he was rude and matter of fact. I have not been rude or condascending but I am upset and committed to righting this wrong. Don't deal with this company unless your prepared to have multiple issues.