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24PetWatch / Pethealth Services / bad experience

1 United States
Contact information:

I have been their customer for 3 years and been covering my dog and cat.
Both of them have microchips. I regularly pay for a membership, no problem.
Recently we moved to another state and I called them to change my address. They gave me a 3-week run around because for an unknown reason they couldn't do it. I thought it was the easiest procedure: just put my new address in your system. Who knew it would be such a terrible challenge.

Dec 28, 2017

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