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BitExchange Systems
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bitexchange.systems

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BitExchange Systems Complaints 5

ComplaintsBoard
D
10:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

BitExchange Systems incomplete code, non-responsive customer support

I am not sure if company will resolve my issue or not, but purpose of this note is to beware other possible clients.
We bought their base code for exchange along with few paid add-ons. Upon receiving them, we found that their code was not complete. We tested that on multiple platforms and tested by multiple developers but result is same.in past one month, we have send 7 emails and 9 FB messages. So far, I got only one reply which says that their code is good and then I am blocked from their FB messenger. Even I asked for paid support, but again no response.
Few of the (positive) reviews here say that negative ones are written by competitors but I didn't find this statement as true. I reached to couple of reviewers and most of them have same impression. If needed or somebody wants to verify authenticity of my post, I am ready to upload email/FB communication with them.
This company is located in Bangalore (India), instead of US as mentioned at many places.

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ComplaintsBoard
K
1:45 am EST

BitExchange Systems bitexchange. systems

I bought a product for $5000 and they took me $1000 for installation after 15 days of silence and again they didn't install it and scammed me $6000 in total. I lost a considerable money with them please beware. If you need something related cryptocurrency just visit hyipshop.com at least they support their products. after my lose with bitexchange.systems I found hyipshop.com and bought them an exchange product and thanks god it really works and is a full node and really supported.
Stay away from bitexchange.systems it is only an interface, their product does not work

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Stan Samuel
US
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Mar 14, 2019 6:17 am EDT
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I paid hyipshop.com 4 times and got all my orders completed. They are professional experts. Every day support me.

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Mike Stockbauer
US
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Jan 31, 2019 1:24 am EST

hypshop.com is scammers to i pay but never get my script or anythink. stay away from them. The are Scammer and cheaters. if you send the money to them, you can do it into trash that is the same. Never buy by them. The Police is invite in my case. Dont trust them.

ComplaintsBoard
J
7:21 pm EDT

BitExchange Systems bitexchange systems

These guys at least respond to my messages and pick my calls every time. And they fix everyday online review meetings for work that is been done for me. I dunno about what others say, but here is what I have to say: I have outsourced this work to 4 different companies before. Each one of them are terrible when it comes to responding once the payment is made (Sadly not many even know what Crypto business is all about). And finally Am left hanging. These folks at BitExchange are the 5th and Am happy. I have got 2 scripts installed by them and they work good. Am now getting a customisation done and Am happy I get a call from them everyday at 9. I see rapid progress. Thanks folks. Keep up the good work!
FYI: I write this review so others make an informed decision when choosing your blockchain or Cryptocurrency development vendor.

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Is BitExchange Systems Legit?

BitExchange Systems earns a trustworthiness rating of 51%

Think twice and be always careful when sharing sensitive information.

Our conclusion: ComplaintsBoard’s research finds BitExchange Systems trustworthy, but it’s still important to be cautious. If you are considering dealing with BitExchange Systems, ensure you understand the risks involved before deciding.

Bitexchange.systems has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bitexchange.systems you are considering visiting, which is associated with BitExchange Systems, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • BitExchange Systems protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to BitExchange Systems. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
O
2:22 am EDT

BitExchange Systems is a big scam, stay away!!! websites scripts

Bitexchanger.Systems is a big scam, stay away! They scammed me $1000 after that they kept me waiting the whole month, they only do the interface and make it looks like you have a working script and they link your script to their wallet address and hack all your investments, they wont give out cpanel details, even the admin panel you cannot change the password and they dont know how to intergrate the exchanger to blockchain api, they just link it to their bitcoin wallet and the hack all bitcoins, they hacked my $50 worth of bitcoins aswell, their names are raj, mohan sivam from gamasom interactive, p mansoor and siddharth, stay away from bitexchanger. Systems, they only speak to you after you purchase after that they tell you that their the busiest company and never even reply you, they just reply you whenever they want. Their based in india bangalore.

Stay away! Purchase at your own risk

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R
5:25 am EST

BitExchange Systems bitexchange systems cryptocurrency script review

I wanted to develop the Off-chain atomic swap feature for the bitexchange cryptocurrency exchange script I got from bitexchange systems on Feb 1st.

I got the software installed through them. They took around 5 days and installed the software.

All the things did go smoothly but I really have a problem with how expensive this thing is.
I understand that the concept is new and requires research, it would be great if they reduce the price so a lot of us can afford it.

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kobogold
US
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Nov 30, 2019 8:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought OTC Exchange script from this scammers for about $400, Immediately I paid them they stopped responding to my emails.
Initially one person that calls himself Raj will chat with you then another person called Rathnik also emails you meanwhile I think its the same person that owns about the fake scripts and sending emails to people but with different names.
Interpol needs to look for this guy(s) as they are causing pains to people through their fake website.

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anderson luther
US
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Aug 20, 2019 12:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HOW TO RECOVER LOSS FUND FROM BAD BINARY OPTION
Do not get involved with this outfit. They have no customer service. You put money in and you can not get it out. They keep requiring documentation and then deny it. I have been trying to get my funds for over 6 weeks. I think my next step is to get in touch with Interpol and file a fraud Claim against this outfit. Mark my word and be careful with Empire option.Do not waste your time and money on this scam company. All they do is keep calling until you make the deposit. Once they realize you won't deposit anything else, they will never reply to your emails. And forget about calling them, they'll hang up on you. Rude and unprofessional.
Their so-called "advisors" are pieces of garbage. Sebastian and Federico Demczylo are liars. They'll promise you anything to get your deposit. Then forget about trying to contact them, not to mention to make a withdrawal, you will never get your money.
In these kind of cases with the fake broker over the internet my advice if you have already invested with those liar, call them back and get a refund which am guessing you have already tried.In this i will advice to get in touch with jian.feng at yandex, com he’s been very helpful to the society by recovering stolen funds from all this fake broker.

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Wera Kremer
DE
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Mar 05, 2019 1:07 am EST

purchased ripple script from bit exchange systems
by Using this Hands-on Add-on you can instantly add XRP cryptocurrency to your project effortlessly.
with a detailed API layer & libraries, its really amazing and please do come up with even more proper documentation

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Chris Fredrick
AU
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Mar 04, 2019 1:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I would say that the product is actually great, and I've also read the negative comments that many people have put and I must say that those comments are absolutly fake as in my experience of using the script I must say things have been going on well, I do agree about the service being a bit expensive, but its totally worth my time and money.

Ados!

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Robert Julian
US
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Mar 01, 2019 6:05 am EST

I recently made a purchase for an exchange script on Bitexchange and I must say that it is actually working, although I've had few issues which were rectified by the management, the company has good staff who had the time to listen to my problems. Great job team!

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Danika akutch
AU
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Mar 01, 2019 5:03 am EST

we engaged with Bitexchange to set up specialised crypto exchange
The experience personally so far is really amazing with this guys. And they
have a very good customer response

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Christine Christine
US
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Feb 28, 2019 1:07 am EST

hi folks this is Christine,
I purchased exchange script from bitexchange systems it really works fine, had few problems while installing but after contacting the support team its done easily.
kudos!

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ifovin
US
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Feb 25, 2019 11:07 am EST

purchased their cryptocurrency script had some doubts in starting but support team is very helpful and they connect quickly script is also working fine

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yaniv63
US
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Feb 25, 2019 9:45 pm EST

nice script is working fine . supporting team is very cooperative

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Benj1
US
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Feb 15, 2019 2:12 am EST

I was taken aback when I got to read the negative comments/experiences about bitexchange scripts. What I discovered with my interaction with their support team is that they are willing to listen and extend support. Agreed that their response time could be made faster/quicker. We can't deny the fact that they are responding - slowly but surely.

Overview of BitExchange Systems complaint handling

BitExchange Systems reviews first appeared on Complaints Board on Feb 12, 2018. The latest review incomplete code, non-responsive customer support was posted on Jan 20, 2019. BitExchange Systems has an average consumer rating of 1 stars from 5 reviews. BitExchange Systems has resolved 0 complaints.
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    Jun 30, 2025
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BitExchange Systems Category
BitExchange Systems is ranked 151 among 315 companies in the Cryptocurrency category

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