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Coca-Cola complaints 842

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D
8:29 am EDT

Coca-Cola New coca cola zero sugar

New Coke Zero Sugar has managed to be a repackaged duplicate of Diet Coke and that is not a compliment!
I drank Coke Zero for years and always enjoyed it after switching from Classic Coke.
Have you not learned from the debacle of Original Coke to New Coke?... that was a mistake that should be a mantra in changing any Coke product that consumers are NOT complaining about!
As a life-long Coke drinker I feel you should listen to your consumers, not look to your development people who should know "if it's not broken, don't fix it"!
Look at your market-share and see it dropping off when you make these changes... not to mention your stocks!
Please do as you did with Original Coke and change this "New (Diet Coke) Flavored Coke Zero" back to it's original formula and maintain you following!

Desired outcome: Fix Coke Zero

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T
2:57 pm EDT

Coca-Cola New Coke Zero

I am a Coke Zero fan. But not anymore. Why can't you all leave well enough alone? This new is disgusting. FLAT, TOO SWEET, and YUCK. I will not be buying it again until you go back.

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T
2:32 am EDT

Coca-Cola Bottles of Dr Pepper and bottles of Coke

A month or so ago i noticed the smell of stinky socks or smelly feet, that is this musty, icky, smell after i opened a brand new bottle of Dr Pepper that had just come from a local restaurant where we get take out almost daily. This happened with 3 different bottles of Dr Pepper in a row over the next several weeks. No matter what retail store i purchased them from the smell was there. They were all kept refrigerated and they were 1all un-drinkable. The smell was absolutely off putting. Even if i washed the whole bottles exterior before opening, or wiped the neck and top before taking a sip, it was still un-drinkable. Today it happened with a brand new, refrigerated bottle of Coke. purchased this morning. As I was unscrewing the cap from the Coke bottle, a funky smell that can only be described as a strong musty, stinky feet, sort of smell rushed out and filled up my car. It was awful! I started to bring the bottle towards my nose to sniff it to see if it was really the same as the dr pepper problem, but i just couldn't even get it close to my face. It smells so awful! And stronger than the dr peppers musty smell q qif that is possible! What the heck is going on? If Coke wants to depopulate the planet along with the rest of the elitists, they will have to find something else to use that doesn't smell so obviously bad and stops us from drinking it

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3:04 am EDT

Coca-Cola Ignorant Driver

Riverside, CT August 21 2:14 pm
Driver clearly saw me in the car getting ready to pull out but proceeded to block me anyway. Never even thought about it. 1/2 hour latter still blocked.

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E
3:53 pm EDT
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Coca-Cola Diet Coke

I drink about two diet cokes a day and love the product. However, sometimes when I purchased bottled diet coke from places like gas stations it has mildew or moldy smell to it. I just purchased a bottle from BP in Florence, KY, off Burlington Pike and it smells so bad I have to dump it out.

What is causing this smell? Why does it only happen every once in a while?

Again, I love diet coke, but I am concerned about the smell and what could be contributing to it.

Desired outcome: explanation/investigation

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K
4:01 am EST

Coca-Cola Coke-a- Cola plastic 20oz bottles

My Husband and I have been noticing a horrid smell coming from every damn bottle of coke we've bought this past entire summer! It almost smells like old musty basement/ old sponge/ mildewy smell! It's absolutely horrid and I can't seem to find an answer but know I'm not the only one complaining about this! We want answers!

Desired outcome: What an answer to why it smells

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J
11:58 am EDT
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Coca-Cola Diet coke 20 oz plastic bottle

I've read many complaints on here. The same thing the recycle bottles smell like a dirty dish rag. Could someone address the issue without saying oh let me give you a free six pack. That isn't solving anything. I'm thinking about switching to diet Pepsi because you are not answering the root question. I'm beginning to think the smell is somehow a biproduct of the recycling process and somehow down the line people will get cancer or who knows what... I had this same issue happen with a recycled glass at the Chase center in SF. Smelled like formaldehyde and made me sick

Desired outcome: Answer the real question

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R
8:09 am EDT

Coca-Cola 12oz Coke in a Can

On the Label side which reads "Coca Cola" your can states in all bold lettering "RECYCLE ME". Upon reading this, and due to my great hatred towards anything globo h0m0, I proceeded to walk the 3 blocks down to the bayfront and throw the can in the ebb tide.

I will unironically throw a car battery in tomorrow, along with my can, if the can says recycle me on it, and will continue to do so until I wind up dumping mercury fulminate or red phosphorus, lye, or aqua regia.

Don't tell me what to do with my [censored]ing can

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C
10:48 am EDT
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Coca-Cola Diet coke 16.9 oz bottle

Purchased diet coke 16.9 bottles six packs at the Piggly Wiggly on devine Street in Columbia South Carolina. The last 5 times I have purchased them the bottles smell like they were in an electrical fire. Even walking by the display at the store you can smell it. I also have been getting a lot of bottles that the caps are leaking and the bottles are a bit squishy.

Desired outcome: Fix these problems

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Rebecca Cummings
, US
Aug 15, 2021 5:00 pm EDT

I am having the same problem with leaking caps and squishy bottles after purchasing several times from Dollar General.

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H
3:00 pm EDT

Coca-Cola 20 oz diet coke plastic bottle

I purchased a 20oz Diet Coke from my office commissary, and much to my chagrin, it smelled like absolute [censored]. The product tasted fine, but the bottle itself, for whatever reason, smelled like literal [censored], just actual human feces. I discarded the remainder of the product after it became clear that it was the source of the odor, and not some nearby defecant.

I purchased this product on 8/6/2021 in Mobile, Alabama, the number under the cap is 9KJN4VP-NKRPMKT. It is in a recycled bottle, if that makes a difference.

I implore you to please, get to the bottom of the feculent bottle, for surely when Christ returns he will not be so forgiving as I.

Desired outcome: Less Stinky More Drinky

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A
9:32 pm EDT

Coca-Cola Coca-Cola

I've been drinking Coca-Cola all my life but I will never drink one again, or any other product from the brand unless there is a formal apology for the "be less white" training.

I don't care if who's fault it is that this happened I will not be associated with racists of any nature.

Worse still, while we are waiting for an apology, it is reported that the leaders of the business are saying that those of us who are taking issue with this "be less white" training mess are at fault.

In effect the Coca-Cola company is doubling down rather than submitting to make a formal apology..

Desired outcome: formal apology for the "be less white" training by the highest ranking officials.

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L
3:53 pm EDT

Coca-Cola Diet Coke 20 ounce

This is the 4th time I'm purchasing A Diet Coke from this one particular pizzeria I noticed that the smell of the cap and the top of the bottles have a really really bad body odor scent. It caused me to stop giving business to this particular restaurant because I thought they were purchasing fake sodas; but now i realized the company Coca Cola is to blame because of other similar complaints! Time to speak with an attorney this is disgusting& I'm sure cause a lot of business loss because of them carrying Coca Cola products

Desired outcome: Fix the issue

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12:51 pm EDT

Coca-Cola Coke zero

I purchased a coke zero on 8/3/2021 and when I open the bottle and drank some it smelled like mildew clothing or wet clothes horrible smell ... Im so terrified it may have been toxic or something. It even taste funny and I had to pour it out. I have seen several complaints about the same thing and something needs to be done about this situation because it's disgusting the way it smells

Desired outcome: pull them off the self and find out what the hell is that smell

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M
3:02 am EDT

Coca-Cola Their website contact us online message

I had a 12 pack of coke explode in my car. I went to their web site to let them know about this problem and when I try to leave a message using Google the recaptcha won't show and I can't leave the message it says enter the recaptcha term time expired. So I went back g duck duck go and Bing the recaptcha shows and I play their stupid game, the submit button shows I clicked it but it just sits there. Then after a few minutes it repeats the same [censored], timed out, enter captcha term?!? Tried many times with different browsers and none can send the messages. Who is still using recaptcha for any reason? The worst possible way to verify anything! Impossible to see the tiny pictures and it seems to never end even if you pick the right ones. I've wasted an hour now trying to send these a-holes a simple message!

Desired outcome: Replace the soda and clean the inside of my car

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C
6:24 pm EDT

Coca-Cola A 12 pack of Coke. Cans partially full and one or more leaked

I purchased a 12 pack of coke. Today I pulled the case out of the closet and noticed dried coke on the floor. I opened the case cut could determine what can leaked. But I noticed that several "unopened" cans were not completely full. I filled my sink with water and placed all the cans in the tub. Several floated and it was obvious that several were not close to being full and some felt half full. Also, I noticed that the some of the cans felt like the metal was much thinner than the others. Anyway, this caused a big mess of dried coke and I have cans with the tabs still in place but without a full can. Obviously I have a defective batch of coke.

I still have all the cans.

Please advise.

Chuck
[protected]@aol.com
[protected]

Desired outcome: Compensation for the empty coke and mess. Also, I'm afraid to drink out of any of the full cans.

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11:54 am EDT
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Coca-Cola Coke Zero

This has happened twice, both were several weeks apart, and bought in different locations in Alabama, my bottle of coke zero smells like body ordor, to the point I felt sick and weird. My throat burned and I had to throw them out. Is this a chemical you are using to clean the bottles or a contamination from animals! What is happening, please call me at [protected] . Helen James RN

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3:45 am EDT

Coca-Cola Coca-Cola original taste drink 20 ounce plastic bottle

Bought a bottle of Coke today I opened it up as a punching smell serial number 1047221GMI10
Out of all the years that I've ball Coca-Cola products not once have I experienced the smell. The company needs to do something about this

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5:53 pm EDT
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Coca-Cola Diet coke

Opened two bottles in a 6 pack and the top and caps both smell like dirty kitchen sponge. I drank some of it and wondering if it will hurt me. Here is the lid from one of the bottles

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12:23 pm EST
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Coca-Cola 6 packs of Coca Cola Zero

I bought 5 packs of Coca Cola Zero at my local Food Lion in Rock Hill South Carolina. Two of the six packs were flat when opened and the bottles were not firm. I am a big fan of this soda but was very disappointed in this purchase.

Desired outcome: Coupons for the products to be replaced

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11:20 pm EDT

Coca-Cola Coke Zero 2 liter

I bought a 2 L of Coke Zero at a Dollar general in Loganville Georgia. When I opened it, I noticed a very strong mildew smell. I poured a little in a cup and tasted it but it tasted really bad. I hope I don't get sick! I will return it to the Dollar general tomorrow but I am concerned about what is wrong with it. I drink a lot of Coke Zero every week, it's my favorite soda. I'm not sure what to do next. It smelled like a musty dishrag. These are the codes printed on the bottle:
OCT0421MRO
06:21 2
OCT0421MRO
06:22 2

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Overview of Coca-Cola complaint handling

Coca-Cola reviews first appeared on Complaints Board on Jul 16, 2007. The latest review My mobile number win coca-cola winner 2018 was posted on Apr 5, 2024. The latest complaint Original coca cola was resolved on Sep 26, 2019. Coca-Cola has an average consumer rating of 1 stars from 842 reviews. Coca-Cola has resolved 68 complaints.
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  1. Coca-Cola contacts

  2. Coca-Cola phone numbers
    8800 200 2222
    8800 200 2222
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    82%
    Confidence score
    Russia
    +1 (800) 860-4000
    +1 (800) 860-4000
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    Singapore
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    +1 (800) 520-2653
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    United States and Canada
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    United Kingdom
    +61 180 002 5123
    +61 180 002 5123
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    20%
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    Australia
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    71%
    Confidence score
    New Zealand
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    +43 810 202 040
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    20%
    Confidence score
    Austria
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    +32 78 156 156
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    Belgium
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    +45 33 273 377
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    +358 80 004 040
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    100%
    Confidence score
    Finland
    +49 302 091 1209
    +49 302 091 1209
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    100%
    Confidence score
    Germany
    +353 800 317 318
    +353 800 317 318
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    Ireland
    +39 800 836 000
    +39 800 836 000
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    Italy
    +47 67 924 050
    +47 67 924 050
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    +351 800 286 286
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    Portugal
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    +34 902 199 202
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    Spain
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    +46 850 075 118
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    Sweden
    +90 850 201 3040
    +90 850 201 3040
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    Turkey
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    +91 18 002 082 653
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    75%
    Confidence score
    India
    +81 120 308 509
    +81 120 308 509
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    33%
    Confidence score
    Japan
    +82 800 245 999
    +82 800 245 999
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    South Korea
    +55 800 021 2121
    +55 800 021 2121
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    Brazil
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  3. Coca-Cola emails
  4. Coca-Cola headquarters
    PO Box 1734, Atlanta, Georgia, 30301-1734, United States
  5. Coca-Cola social media
Coca-Cola Category
Coca-Cola is related to the Soft Drinks category.

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