Menu
CB Fashion Tech Coach Outlet 3098 Livermore Outlets Dr #395, Livermore, CA, 94551, US
Coach Outlet company logo
Coach Outlet
reviews & complaints
Coach Outlet company logo

Coach Outlet

3098 Livermore Outlets Dr #395, Livermore, CA, 94551, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
10:00 am - 7:00 pm
ComplaintsBoard
L
1:09 am EDT

Coach Outlet - Coach Outlet 3098 Livermore Outlets Dr Space 395, Livermore, CA 94551

On July 24, 2022 at approximately 3:30-3:45PM PST, I was at this location with two friends, my sister-in-law and her one year old toddler. My sister-in-law was about to exit the store with her toddler in a stroller. I was going to help them with the door with the intention of staying in the store. A bald hispanic male employee who was standing close to the entrance and exit of the store had asked me to leave the store and go back in line to come inside. He had previously seen me enter the store and had also witnessed me shopping in the wallet section of the store. I had not taken a step outside when the male employee had physically put his hands on my left arm and forced me out of the store. During this interaction, he also had verbally accosted me. I did not appreciate this discriminatory act from this employee.

Desired outcome: A sincere apology from this employee.

Read full review of Coach Outlet
Hide full review
ComplaintsBoard
J
12:36 am EDT

Coach Outlet - customer service

Big sale, happy shopping until...
Went to exchange the the bag my husband got and when I was leaving the store and I got buzzed. I still had my receipt in hand.
Here we go, let's not be mad. I gave the receipt to a girl who ruined my whole night, she said I don't see your purchase on this receipt... Well the other guy came to look and searched the bag in a very rude way just grabbed away from me and said I will make it so it won't buzz again.
How come they don't know how to read the receipt and make customers feel uncomfortable, why so rude? They are supposed to give us service not pride. It happened at the san francisco outlets in livermore, california on 7/1/2019 @ 6;40 pm the girl had long dark hair, looks pretty outside i'm not sure inside. I want her to be trained as a professional sales associate. Thank you for taking the time to listen.

Read full review of Coach Outlet
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.