CitiMortgage review: unethical treatment in idaho

On [protected] we offered full price on an "approved short sale" home whose mortgage was apparently held by CitiMortgage. For eight (8) months we have waited for an answer from this lender without knowing why there was such a hold up in the process. The first week of August 2014 we finally receive word that the lender has now decided, after having this property listed for over 400 days with an "approved short sale", that they want to get more money for the property. Our contract offer is now deemed not acceptable and we are informed they want $11, 500 more for this property. Why did it take 8 long months for them to decide on more money and why in the first place was a listing allowed to state "approved short sale" when clearly it was NOT. I believe this transaction to have been grossly unethical and underhanded on their part. I would never do business with this company and certainly would not recommend any dealings with them.