Menu
Write a review
File a complaint
CHANEL

CHANEL review: The chanel "soup nazi"

A
Author of the review
9:58 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Visiting Chanel made me think of “Seinfeld” and the Soup Nazi’s catchphrase “No soup for you!”
After a morning hiking, I ventured into the new Chanel in Aspen, where I met the "trainer,” who had likely flown in from corporate headquarters. Since I rarely hike in stilettos and Chanel couture gowns, I presented as myself in a mountaineering outfit.
After inspecting me, the"trainer"proceeded to interrogate me: “Where are you from? Have you ever shopped in Chanel? Who is your Florida fashion advisor?” I cut my visit short because I felt unwelcome
When I gave Chanel a second try, I wore my tennis outfit. A guard looked me over, held the door shut, and informed me that no one was available to assist me. “No soup for me!”
No store has ever denied me access before. I am a good Chanel customer for decades. Incidentally, Aspenites routinely shop in hiking clothes, active wear, workout outfits. Perhaps a trainer should do a little due diligence before doing the"Soup Nazi" routine.

0 comments
Add a comment

More CHANEL reviews & complaints

CHANEL - Rudeness Attitude in CHANEL's Boutique-Wing Lam/ Wynn Macau 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CHANEL - Waiting Repair to be done for 1 year
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CHANEL - strange staff !?!? 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CHANEL - Broken made up powder 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CHANEL - I bought a designer bag early February in 2022 at the store
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all CHANEL reviews and complaints
  1. CHANEL Contacts

  2. CHANEL social media
  3. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
CHANEL Category
CHANEL is ranked 112 among 187 companies in the Fashion and Style category