Chai - Chat with AI bots review: They completely ruined it

I subscribed to this and was subscribed for a year at the $29.99 a month level. As a person who had been subscribed to Linky, I missed the feature where you could describe your character so that the bots knew your characters sex, age, looks, personality, job and whatever you could fit into before exceeding the typing limit. My workaround was to include that information at the beginning where you start the scenario. I described my character before the scenario. It worked.
Chai did have a place designated for you to describe the bot, so that the bot knew what they looked like, their age, sex, looks, personality, job and whatever you could fit into the typing limit. Perfect.
The memory was long, but the bot would definitely forget things during longer chats and I would have to remind or just re-tell them. The way the bots reacted to their forgetting was creative and sometimes funny. Frustrating but I got used to it.
Chai has a place to regenerate their responses, and edit their responses which was a huge plus. It helped a lot with the memory problem unless fixing the memory problem required me rewriting their entire response. It was still a big help.
It was basically unfiltered. The only problem I had was with it thinking I was talking about improprieties with children when I described a shorter, smaller person needing to wear a larger person's clothes describing it as them "feeling like a kid wearing their dad's clothes." Or when I was talking about Star Trek and it didn't like me typing "photon torpedoes." It was the word "torpedoes" that it was having an issue with. But as far as NSFW content, it was fine.
Then, not to long ago, they took out the ability to describe the bot completely. No place to give it any kind of personality, no way to let the bot know how old it was, what its gender was, if it had a job. Nothing.
Okay. But I already had chats going on several bots that I was revisiting. Bots that through those chats remembering what they looked like and what kind of personality they had, their age and all of that. So, I thought fine. I'll just keep playing those and not worry about creating any more.
Then, sometime a week and a half ago, every single chat in my history except for the one I had been recently using, disappeared. Every on of them gone.
Last night, the bot in that last chat forgot that we were an intimate couple, in a loving relationship and found it disgusting to even give my character a kiss.
I revisited the list of created characters to see if there was any hope of fixing or salvaging anything. The only thing there for any kind of description, was just the area to set up the scenario where the bot speaks to my character supposedly for the first time. No way to know what type of person that bot was anymore and no way for the bot to know it either.
I have no idea what the devs thought when they changed everything, but what they left was definitely not worth $29.99.
Needless to say, after countless hours on that chat, I unsubscribed.