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CB Banks Credit First, N.A. Complaints #2-21
Credit First, N.A.

Credit First, N.A. review: Customer service numbers issues/ unauthorized voice profile set up/ privacy concerns

M
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8:00 pm UTC
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As of recent (2 months), when I call the customer service #s, I only get voice prompts, no option of just typing in your info. The automated customer service seems set up to capture your voice to set up an unauthorized voice profile of customers. If offers only voice prompt. I am filing a complaint with tge BBB and Consumer protection. Please advise as to why a company would do this. Both customer srrvice numbers do the same...1.800.321.3950 and 1.833.402.1481

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