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CB Parcel Delivery Services Central Transport 12225 Stephens, Warren, MI, 48089, US
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Central Transport
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Central Transport company logo

Central Transport

12225 Stephens, Warren, MI, 48089, US
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1 complaint
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Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
Closed
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M
2:05 pm EDT

Central Transport - Lost my freight. Compensation was a joke.

There were two positive things going into this nightmare. The local staff was easy to communicate with & the price was reasonable. (Central was picked by a shipping broker I used) The goods shipped were an eBay sale (set of 37"x 13.50" x 22"mounted off road wheels & tires banded to a pallet). The whole shipment stood over 5" tall by nearly 40" square. They sold on eBay for $1000 & the customer also paid me to package and arrange the shipping to Maine for a total of $1500. He paid via PayPal & the shipment was sent via Central. All was good until they attempted to deliver the WRONG commodity to the customer. (a series of boxes instead of a set of LARGE wheels / tires). They were shipped in late July 2020. After a series of hours worth of calls, emails, texts, etc... claims were filed along w/ appropriate paperwork as requested... after a series of supposed dock checks & whatever by late August they admittedly LOST them. How in the hell do you LOSE a set of wheels & tires of that size?! So, after repeated attempts to talk to someone & find out what happened w/ no real reply. I had to give my customer (whom also had tried to contact the freight people at his end also) a refund & the freight was lost. All I got from Central (besides a bunch of smoke & mirrors) was $54.40 because of some ruling based off of size & weight. Therefore, them being entrusted to handle freight and subsequently losing it has no accountability. This company cost me over 1K in lost product & probably that much in lost productivity (I am a sole proprietor business) based off of time WASTED trying to get some [censored]ing answers! I would rate this company in a deficit if possible. BAD BAD BAD shippers beware. Hope someone can avoid my perils if even just to save on your sanity. FWIW also, Silvergate Shipping (broker) also did nothing but, blow smoke up my [censored] as well.

I can assure you MrSuperSport-MotorSports 208-771-0882 will NEVER do business w/ this entity again.

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