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CenterCaps.net

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2.3

Overall customer rating from reviews and complaints

CenterCaps.net earns a 2.3-star rating from 0 reviews and 3 complaints, showing that the majority of vehicle owners are somewhat dissatisfied with purchases.

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Latest Reviews and Complaints

ComplaintsBoard
D
11:03 am EST

CenterCaps.net caps ought and order cancelled without refund

On 10/6/23 I ordered and paid for through paypal $177.76 for 4 caps for 1988 GMC pickup. This amount was charged twice to my card by paypal. The product was never shipped because you had only 2 caps. You cancelled the order. My

card was never credited for the the charges. i tried to contact paypal without success. Please look into this . I await your reply.

Delroy Lue, email: [protected]@yahoo.com.

shipping address: 4090 NW 12th Street, Int Express, Lauderhill, FL 33313

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3 CenterCaps.net Complaints

ComplaintsBoard
B
6:45 pm EDT

CenterCaps.net This is the absolute worst website

This is the absolute worst website. After 2 emails, 3.5 weeks waiting for my centercaps, 1 vague response stating that the caps had been shipped (but with no tracking number available), I disputed with my credit card company.

This merchant is what makes online buying not fun. I ordered my caps from a different website and received the brand new caps within 2 business days.

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6 comments
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M
M
Mask12345
Las Vegas, US
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Sep 03, 2018 4:26 pm EDT

Don't buy anything from this centercaps.net! You won't get all your money back and they aren't selling the original hubcaps! They sell used not authentic ones. If you want a fake one u might go to eBay!

J
J
Jihune
US
Send a message
Jan 02, 2013 1:14 pm EST

I never received a confirmation email, just an email from PayPal with their receipt. The 4 caps were crammed into a 6x9 bubble mailer, arrived with three caps broken. I asked about returning them and they just say they need the email confirmation from them. I never got it and can't seem to make them understand that if I didn't get it I can't provide it. They just keep emailing me a note that says "again, we need the confirmation email", like I'm stupid and don't understand. I will file a dispute with PayPal if I haven't heard from them by Monday. Stay away from them, shop somewhere else.

L
L
Loost
Celaya, MX
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Jul 07, 2011 8:28 pm EDT

No customer service! Order at your own peril. Before ordering a center cap I emailed them asking if the part would fit since the p/n did not match my manual. They said yes, I ordered the cap and it does not fit. There is no phone to contact them and when I emailed with the problem 4 times I get the standard response to send it back. No one reads your emails.Before I spend additional $ sending it back and then getting charged a restocking fee when the error was theirs, I want to know if they have one that fits. I am trying to send a fax and hope someone will read it this time, but am not optimistic. -

N
N
Narkomy
RU
Send a message
Jun 26, 2012 5:52 am EDT

Very bad---I purchased a new hubcap( clicked on-----CenterCaps.net - New & Used OEM Factory & Aftermarket Car )...recieved a used dirty hubcap for the same price as a new one. Company says they only sell used hubcaps. Said I would have to pay return shipping and restocking--for a refund --not worth it----Do not buy from this company!

P
P
Pilipane
RU
Send a message
Jun 18, 2012 4:10 am EDT

Didnt read the reviews. my fault but this website is a joke. purchased a used cap for a 02 trailblazer. 5 days later delivered. cap for a old chevy suburban. no phone number. no recipt. no help. this company should be shut down.

B
B
Belliepe
RU
Send a message
Sep 10, 2012 5:14 am EDT

Have not received merchandise has been over 2 weeks, unable to contact.

ComplaintsBoard
I
9:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CenterCaps.net unable to cancel order

We placed an order for a center cap on 3/26, for $34.99! The site indicated it would ship in 72 hours. We attempted to contact them 4 hours later as this price is double what is customary for this product. They will not provide a phone number on their site, stating they respond quickly to emails. Multiple emails were sent requesting this order to be canceled. On 3/30 we received an emailing saying it was shipped. We requested credit as the order had been canceled, it's companies like this that give the internet sales a bad reputation, unfair to those the provide good service and fair prices.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Overview of CenterCaps.net complaint handling

CenterCaps.net reviews first appeared on Complaints Board on Mar 30, 2009. The latest review caps ought and order cancelled without refund was posted on Jan 17, 2024. The latest complaint unable to cancel order was resolved on Mar 30, 2009. CenterCaps.net has an average consumer rating of 2 stars from 3 reviews. CenterCaps.net has resolved 1 complaints.
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  1. CenterCaps.net Contacts

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    251 Memorial Gardens Road, Mansfield, Pennsylvania, 16933, United States
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    Mar 19, 2026