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1.0 6 Reviews

Care2 Complaints Summary

0 Resolved
6 Unresolved
Our verdict: Engaging with Care2 at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ComplaintsBoard
J
6:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Care2 https://www.thepetitionsite.com/en-gb/466/750/053/lions-of-emoya-want-to-stay/

I'd like to complain that you're running a misleading petition and attacking a legitimate animal rescue organisation. Animal Defenders International rescue animals from all over the world, they do that on donations from the public. Emoya Big Cat sanctuary are responsible for the deaths of 7 lions, 6 of which are ADI's. Emoya Big Cat Sanctuary have been given a judgement order to hand over ADI's 27 surviving lions because of neglect mismanagement and theft. This petition needs taking down please
Thank you
Joanne Marie Cox

https://www.thepetitionsite.com/en-gb/466/750/053/lions-of-emoya-want-to-stay/

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H
5:05 am EST

Care2 petition

On February 20, 2018, I signed a petition, No Parole for Murderer Sharon Thomas. After I clicked, 'submit' I was shown I had not only given my personal information for that petition but also to impeach our President. I did not and would not sign Tom Steyer's petition. I was scammed and I don't appreciate it. I don't know how he did it but it is wrong and I'm very upset. I think national attention should be brought to this deceitful practice and I hope Care2 is not in the middle of doing this.

I hope you can help me get my name off this billionaire's petition. I now understand how he, and most likely others, get millions of signatures. I'd hate to think that Care2 is behind this or is helping Steyer do this dishonest thing. I am waiting to hear back from you and hope we can resolve this.

I'm wondering how many other unsuspecting people have experienced this from Steyer or other petitioners on your site? These are some very serious questions that need to be answered.

Sincerely,

B. K. and Don Cunningham

PS Now I see that I have to log in and once again give my personal information to submit a complaint. This is wrong Care2. Completely wrong.

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R
5:24 am EST

Care2 it's all about the money

I unsubscribed yesterday, this website seemed to be very suspicious and I was right.
the idea is great, this website pretends to be a good place for those who care. The site offers you petitions which can у signed by you if you think you're interested.
But in fact, it's just another scam related to getting as much money as possible. I don't want to be a part of this system. I want to do great things, not the disgusting ones.

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Is Care2 legit?

Our verdict: Complaints Board's thorough examination reveals Care2 as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Care2 stands out for its commitment to quality and security. Clients considering Care2 should delve into its customer service record to gauge compatibility with their expectations.

Care2 earns 91% level of Trustworthiness

Perfect Trust Endorsement: Care2 achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Care2. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Care2.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Care2 website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Care2.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Care2.com you are considering visiting, which is associated with Care2, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Care2 website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Care2 has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Care2 protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Care2. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
H
9:05 am EST

Care2 Email provision - no response to help requests

Hi
I have an email account with care2.com, just over 2 weeks ago I tried to change the password on the account, and the automated service said I was unable to do this and had to contact the help department. So I sent a message to them outlining this and asking for help (the help service for care2.com is only through an online form) and recieved an email saying they had received my request for help and someone would get back to me in a couple of days. The next time I went to access my account when I tried to access the email part of the account it comes up with "errD2003
The service is not available" only. I have submitted at least 2 help requests since then and have checked my alternate email address is correct on their system and have heard NOTHING back and still cannot access my emails 2 weeks later. I have had similar problems with them before but having had the account for 15 ish years I really don't want to loose the contact pathway and email name. Please help get my account back up and running it is massively important to many areas of my life. Please could you also look into their complaint/help procedure, from an internet search trying to find someway of getting help it is clear that I am not the only person this has happened to. It is ridiculous that they can just refuse to answer any of their users in any meaningful way (particularly whilst claiming to be ethical!).
Thank you

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Kim Radford
, US
Sep 18, 2016 10:08 pm EDT

http://www.thepetitionsite.com/812/877/465/demand-accountability-from-care2-for-misleading-andor-lacking-information.-now/

My petition to Care2 concerning emails. Please sign.

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smwkcare2
, US
Sep 17, 2016 10:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Yup, same problem:
"errD2003
The service is not available"
I've tried everything and followed all directions. It's just rude that after so many years, you get no response. They of course sent an email to alternate about ending email. But there are things that I want to save, transfer etc. What's up with this?

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Kim Radford
, US
Sep 17, 2016 5:33 pm EDT

Having the same issue as Patrick and feeling very betrayed. I've been a supporter of Care2 almost ten years now. Now, without notice, no email access when they said they would give us until Oct. 1.

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Patrick Nethercoat
, US
Sep 14, 2016 4:06 am EDT

I've had this for over a week now. Particularly alarming since the service will be killed at the end of the month. I may never be able to access my old emails again or update other accounts that rely on this address.

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slbram1777
, US
Jun 23, 2016 6:35 am EDT

Same error for past several days. Probably should discontinue care2 email...too aggravating

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Tam Wood
, US
May 27, 2016 12:48 pm EDT

errD2003
The service is not available: Exactly the same as above, for the last week.

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bladeprince
, US
Mar 17, 2016 5:48 am EDT

Am having the same issues with care2 mail for close two months now. Did you get it fixed. Support seems non existent

ComplaintsBoard
D
5:48 pm EDT

Care2 Care2 forums are full of nasty trolls

Care2 forums are full of nasty trolls. I thought if any site would be more intelligent, mature, compassionate and caring as well as civil towards one another, it would be Care2. The trolls there seem to have taken over many of the threads and destroy any chance of civil, intelligent discourse. As another person noted, the staff will rarely, if ever, reply to any concerns or inquiries. Many good, caring people have walked away from Care2 due to the abundance of trolls there. Until, or unless they do some 'housecleaning' and get rid of the trolls, I will not participate there anymore.

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new_york_gal
New York, US
Apr 22, 2015 8:40 pm EDT

Care2 is indeed a shady organization. I think all they care about nowadays is the revenue they generate via their ads. Their threads are run by bullies who troll vegan/vegetarian content who make personal attacks, and personal threats of violence against other Care2 members who stand up for animal rights. I believe these trolls are paid kill industry shills—I just cannot fathom who else would be so full of hatred for those who are in favor of animal rights, as well as who else would spend all-day, everyday spitting hatred and vitriol against anyone who dares to speak out against the exploitation of animals for profit. They make orchestrated attacks against any members who do not support the exploitation of animals for food, and towards those who express a desire to adapt a more compassionate lifestyle.
They get away with the most horrendous vile language and abhorrent attacks against others, yet when they are called out by name for as "TROLLS", it is the truth sayers who wind up with suspended accounts. The kill industry shills have been puking up the same scripted anti-vegan, anti-vegetarian nonsense for five+ years, posting thousands and thousands of hateful messages against anyone who does not support the killing of animals for profit, greed, etc. Yes indeed, Care2 should be renamed "We Don't Care, We Just Want Money from the Ads".

ComplaintsBoard
S
9:12 pm EDT

Care2 They never get back to you when u contact them

This site CLAIMS to care about people and the environment...they NEVER get back to you when u contact them.. they do NOT help u with any site problems..and are just a scam..THAT'S IT!

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Danielle Treadway
, US
Jul 03, 2016 3:20 am EDT

I have tried for a month to get a hold of someone about my email account and NO ONE will respond. I did exactly what they suggest you do for the error I am getting, but nothing from them. For a site that claims to "care" and "help", they definitely do not show that. I have been with them for over 15 years and now have lost all of my email contacts and emails. I would not recommend them to anyone.

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Bob M A.
, CA
Aug 12, 2015 11:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Care2 is actively used to spread anti-Israel sentiments, including promotion of “Boycott, Divestment and Sanctions” campaign as well as of various petitions having a clear pro-Palestinian bias. From time to time, Care2 forum is flooded with such posts, appearing in sections titled “us politics & gov’t”, “world”, “society in culture” and “health and wellness”.

Trolls with extreme leftist or Islamist views are frequently flooding this site with articles from known untrustworthy biased sources, like
972mag
adalahny
albawaba
boycottisraeliapartheid
ElectronicIntifada
Endtheoccupation
Imemc.org
imeu.org
maannews
Mondo Weiss
palestinefrommyeyes.wordpress.com
Palestine-Intifada
pnn.ps
presstv.ir
raniakhalek.com
stoparmingIsrael
etc.

This way, the trolls can force their agenda on millions of Care2 unsuspecting registered members, most of whom visit the site in search of articles about animals or real social justice. Unfortunately, Care2 administration is not always active in preventing such behavior and may delete accounts of members protesting the trolls.

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new_york_gal
New York, US
Apr 22, 2015 8:38 pm EDT

Care2 is indeed a shady organization. I think all they care about nowadays is the revenue they generate via their ads. Their threads are run by bullies who troll vegan/vegetarian content who make personal attacks, and personal threats of violence against other Care2 members who stand up for animal rights. I believe these trolls are paid kill industry shills—I just cannot fathom who else would be so full of hatred for those who are in favor of animal rights, as well as who else would spend all-day, everyday spitting hatred and vitriol against anyone who dares to speak out against the exploitation of animals for profit. They make orchestrated attacks against any members who do not support the exploitation of animals for food, and towards those who express a desire to adapt a more compassionate lifestyle.
They get away with the most horrendous vile language and abhorrent attacks against others, yet when they are called out by name for as "TROLLS", it is the truth sayers who wind up with suspended accounts. The kill industry shills have been puking up the same scripted anti-vegan, anti-vegetarian nonsense for five+ years, posting thousands and thousands of hateful messages against anyone who does not support the killing of animals for profit, greed, etc. Yes indeed, Care2 should be renamed: "We Don't Care, We Just Want Money from the Ads".

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Hard to care for Care2
Sydney Metro Area, AU
Jun 02, 2013 10:33 pm EDT

Care2 had a security breach and they reset all passwords but I could never get into my account again. This happened YEARS ago and despite several attempts to contact them they NEVER got back to me, except for auto replies which told me they would get back to me asap. Pfft. It's getting to the stage where I'm just going to have to abandon my email there. Unfortunately my iTunes account is connected to that email. Oh well. It's just not worth the agrivation to pursue!

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SheilaV
Brattleboro, US
Jul 14, 2012 12:44 pm EDT

Definitely get some sort of refund for their services of at all possible

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old gray mare
Ellicott City, US
Jul 14, 2012 12:31 pm EDT

I could have written the above complaint because that is EXACTLY my experience. They suspended my account last December and have never told me why. I have begged and pleaded to have a chance to clear my email accounts, but no help has been forthcoming. Once I am able to get to my email and notify everyone that I am closing that account, they will never hear from me again. I also accumulated thousands and thousands of points and helped many causes, human and animal, but apparently CARE2 should change their name to DON'TCARE2--because they don't care. And I, being a conservative, was bullied by the mainly liberal members to the point that I started fighting back and that's when my account was suspended. My next step will be to post to FACEBOOK how terrible they treat their members.

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Vegan4Justice
, US
Jul 19, 2011 3:38 am EDT

Care2 is a shady organization. The forums there are controlled by nasty trolls. The trolls take over discussions that pertain to views they disagree with (such as animal rights, veganism) and they do nothing but try to agitate members. The trolls will flag and report people for no legitimate reasons, and they get the good standing, caring people suspended unjustly. Care2 will not reply to inquiries and they will never offer explanation for suspension. Meanwhile, the 'trolls' continue to spew their venom, insults and violate the Care2 code of conduct without being reprimanded or suspended. Care2 unjustly silences the people who genuinely care and desire to make progress and help make the world a more peaceful, compassionate and cleaner world, and they allow nasty, self absorbed trolls control the discussions. Also, by silencing/suspended the good folks who care, Care2 is preventing them from providing extra help to humans and non humans. Members accumulate points when they post and can use the points to supply children, adults, non human animals with food, clean water and supplies. We can also have trees planted with the points we accumulate. When Care2 silences us, we can no longer accumulate points and we can no longer contribute to help the needy through Care2. Bottom line is that Care2 doesn't seem to care at all, as they are a hypocritical and unjust organization that silences the voices of people who want to make a positive difference. Pass the word around---Care2 is a SCAM.

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