The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
CanadaVet.comservice

M

Purchased Advantage Flea medicine. Payment went through my account immediately. It has now been two weeks and no product, no return email and when I called they just keep saying "Oh its been mailed"... Delivery time and customer service is awful. My poor dog is so sad. We had to go out and but it at the pet store which cost double the price . So cheaper IS NOT always better. B uyer beware.

Responses

  • Be
    beatthescam Nov 19, 2013

    Can anyone tell me of a RELIABLE source in Canada where I can order my pet medications that are normally only issued by prescription in the States? Any suggestions will be greatly appreciated.

    0 Votes
  • Ja
    jaynad Jul 13, 2013
    This comment was posted by
    a verified customer
    Verified customer

    CanadaVet.com makes every effort to look as if they are based in Canada - but they are not. They are based in Australia and owned by Ani Welf Int Pty Ltd. Shipment take over a month to arrive in North America, if they arrive at all. When asked directly, via email, they repeatedly stated they were based in Canada. They are liars.
    It is strongly recommended that you never purchase anything from their canadavet.com website.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.