The complaint has been investigated and
resolved to the customer's satisfactionResolved CanadaVet.com — service
The complaint has been investigated and
resolved to the customer's satisfaction
resolved to the customer's satisfaction
M
Mary13
Purchased Advantage Flea medicine. Payment went through my account immediately. It has now been two weeks and no product, no return email and when I called they just keep saying "Oh its been mailed"... Delivery time and customer service is awful. My poor dog is so sad. We had to go out and but it at the pet store which cost double the price . So cheaper IS NOT always better. B uyer beware.
Can anyone tell me of a RELIABLE source in Canada where I can order my pet medications that are normally only issued by prescription in the States? Any suggestions will be greatly appreciated.
a verified customer
CanadaVet.com makes every effort to look as if they are based in Canada - but they are not. They are based in Australia and owned by Ani Welf Int Pty Ltd. Shipment take over a month to arrive in North America, if they arrive at all. When asked directly, via email, they repeatedly stated they were based in Canada. They are liars.
It is strongly recommended that you never purchase anything from their canadavet.com website.