California Franchise Tax Board review: Tax filing

Of course I was not surprised to have problems with the California FTB. I was trying to file state taxes. After registering and filling up a number of questions, I was told to go to my email for the code and then click on the link to register. When I clicked on the link it disappeared! I then went to the FTB home page and tried to log in. It said my account was not registered. Start again! It WON'T let you start again, and it said this account already exists. The web site was prepared by nitwits!