PetSmart reviews and complaints 1
View all 641 complaintsPetSmart - Online order
I placed an order on Saturday last. I tried to get an update but your system could not find my order. Then I emailed for an update. I was told an item was in backorder - this did not show up when I placed my order. Then they said I "don't have to worry because I hadn't been charged for it. I STILL do not know what item that was. Nor was I provided with any other update. I gave tried to attach copies of the emails but your system won't allow me to. Order # [protected]
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