Real Canadian Superstore reviews and complaints 2
View all 698 complaintsReal Canadian Superstore - I have 2 complaints
I spend large amounts of money at the superstore, every weekend if you spend over 250 dollars you receive a gift. This Sunday I was at 242 dollars approximately and was told I could receive a nice throw blanket if I spent 250, so I was going to grab whatever to amount to the 250 so I could get the blanket, only then the cashier realized because some of my purchase was Joe products that it did not count towards the 250? How does that make sense when I spent all of my money in one store? I would like to be compensated for this in some way.
Also. My one other complaint is that the superstore being"SUPER" should have the beer isles redesigned in coolers not shelving. It should feel more superb? Really there could be a few upgrades and redesigned through out the store.
other than that the workers are great. Ty
Desired outcome: Compensated somehow.
Real Canadian Superstore - Overcharged on products
On June 21st
Receipt 325500
Location Sudbury lasalle
Time 17:57:38
Cashier Rayden
Customer service Amanda
Manger Ryan Campbell
Was charged for qty 6 of the Polaroid, but only received qty 4. When I called and returned to store they told me that I was lying and I purchased 6. I only purchased 4. The items are all serialized and I informed them that I could provide the serial numbers I had and wanted a credit for the two I was over charged. After arguing I suggested to them to review camera footage and see I only purchased 4. Now I have to return tomorrow after footage is reviewed. Very unhappy that I would be treated like a theft and not refunded on the spot.
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