The Brick

We purchased an LG washer/dryer combo from The Brick, Collingwood in early February, 2022 and while the washer works well, the dryer shuts down after a couple of minutes leaving us to restart so each load can take much longer to dry. The Brick staff said the problem was a "defective board" which was confirmed by the repair technician sent...who also is unable to provide a repair date due to part unavailability. It turns out that the LG washer/dryer combo has a recognized 'motherboard' problem that some folks know about! When asked to pick it up for full credit, The Brick tell me they can't until they receive a 'Return Authorization' from LG so their combo sits in our Laundry room.