Hallmark reviews and complaints 1
View all 426 complaintsHallmark - Customer service
Entered store at Trinity Ave, Federicton. NB. To purchase wives birthday gift, walked thru door and was demanded by apparently the manager to sanitize hands, not requested nicely but directly told and not nicely, however the cashier was nice and personal and all most seemed embarrassed because of it, dropped $75.00 but I am having purchase again if this type of rudeness continues, have been in customer service since 1985 face to face on phone and online. This woman is going to cost u money
Desired outcome: e mail
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Was with a patient, she had me light her hallmark candle which caught fire, the whole thing was on fire, as attempted to put it out the container broke spilling fiery wax onto my hand, I am now awaiting medical treatment on my hand which is blistering, discolored, swollen and numb with intermittent throbbing pain.
Googled and found recalls for December 2020 and January 2021, question how are customers notified as my patient had not heard of one. She is now terrified to light any candles.