Visions Electronics

Hi, I purchased refurbished dell laptop latitude, E7440 model, no, [protected], time at 5.20 p.m., I was in emergency need for it for my job interview online next morning but the laptop's battery remained dead and I charged for 4 hours but it did not get charged, it remained only on with plugged in and cursor did not move at all at the beginning only and keyboard did not work at all and old window was installed which required password set up previously by the previous owner maybe, I am so frustrated, I think so my decision of purchasing from vision store was totally wrong In my whole life I have never had such a bad experience with any company, no laptop working that's why my job is gone, only your bad services your team, I put faith in your store but this is my wrong decision, this my frustration. I want my money back and compensation as well, my email id [protected]@gmail.com