I am writing to complain about Wicked Campervans whom in my opinion need to be held accountable for the disgusting state that they rent their vehicles in, not returning my bond money and the total lack of resoloution of my complaint despite complaing nearly 2 months ago to them.
Firstly i would like to ask for any information you could give me regarding who to complain to outside of wicked campervans? I have requested the name of the organisation to whom they report to and who regulates them but they have so far failed to provide this information.
The vehicle was rented to us in a filthy state...
I am travelling NZ with my girfriend. We are from the UK. I am writing to complain about the company "Wicked Campervans". Based in Australia, also in New Zealand and the UK.
The best way for me to convey the details of my complaint is to attach the email sent to the company in question this morning 04/10/06.
The complaint is regarding the quality of the rental vehicle rented to me and the disgusting level of customer care shown to me during correspondance with this company during the vehicles breakdown.
My intentions are , besides recieving compensation from the company in question, to ensure...