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Mytechhelp Complaints & Reviews

Mytechhelp - Florida, Margate / Scam

Jan 21, 2013

This company misrepresented itself as Apple and tricked me into giving them my credit card information to purchase an "Apple Support Plan." The details: I called them yesterday from my work phone to ask how to remove a virus from my MacBook. I thought I had called Apple, since when I searched Google for the Apple support number, the first listing in yellow which said "Apple" was the number I called, which although I did not know it at the time, in actuality I had called this company that scammed me). At no time did they represent themselves as a third-party company or as any entity separate...

Mytechhelp - Florida, Margate / False Business Practices

Jan 06, 2013

Mytechhelp misrepresents itself as part of Apple for Apple support. They also indicate they have 24/7 support. After they took my $250 over the telephone, and promising that they could resolve my issue, they did not resolve my issue, told me that I should go to an Apple store to have my issue fixed, Then after keeping me on hold, the hung up on me. After calling back to complain, they promised they would take care of me, put me on hold for another 35 min and then disconnected me. After I tried to call back, I reached a recording that said the they were closed. This is not 24/7 support. This is a scam!

Mytechhelp - Florida, Margate / Fraud

Jul 06, 2012

This company is deceiving customers into thinking they are Apple or Dell or HP or whatever company the customer assumes they are trying to reach for tech support. They have big money and they make certain that their number shows up through the major search engines. This company says that they charge a one time fix for a certain price $59.99, however after thirty days they automatically debit a recurring payment of $9.99. Also, the yearly support plan $159.99 does not cover any hardware or repair issues. The "so called" technicians on the website are not technicians at all. Ben is a sale...