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The good, the bad, and the ugly - discover what customers are saying about Mobile Mechanic Auckland

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8:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mobile Mechanic Auckland rip off scam artist

Call Simon from mobile mechanics Auckland 24/7 to take a look at my car as it was not starting.
They arrived 3 days later and said the car would need to be towed away for ferther diagnostics They had done NOTHING to see what the problem was before towing but said it was a computer fault and would have cost me over $3000.00.
I was a bit taken back by this but by that time the truck had come and town my car away to there shop on 10 PUKEMIRO Street Onehunga

The car was there for a week and had all the excuses about this and that and told me it would cost $4238.46 to fit a computer and they had already striped down the car.
I was shocked by this and told them to put it back together and tow my car back as I did not have the funds.
He would not give me an invoice or any documentation at all and had to pay for the tow and his time in cash it makes me think that his avoiding the tax man.

After my car was returned in a mess I had called another mobile mechanic and he diagnosed it was a blower fuse cost me $92.00 and my car is up and running again.

BEWARE OF THIS RIP OFF SCAMER SIMON NOT A NICE PERSON HE WAS JUST AUTOMOTIVE IN MANUREWA AND CHANGED HIS NAME TO AUCKLAND MOBILE MECHANICS

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9:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mobile Mechanic Auckland Bad mobile mechanic service

Well, I wish I had found this site before my bad unprofessional experience, it all started when my fan belt broke in greenlane, managed to park up at the BP servo, my wife found this just automotive on the net and rang, they said they can't come out that night and will come first thing in the morning although they say 24 hour mobile mechanic, told my wife that I won't need a lift to work as my car will ready, rang in the morning, lady says we can't come, huh? I said I’m waiting, so she goes away, I’m left waiting on the phone for like 10 minutes. Then she tells me they definitely can't come. So now I’m stuck, my wife is at work, and I have taken time off from my job. had to pay $55 to catch a cab to work then $55 back after work to my car where I met another 24 hour mobile mechanic and got my car up and running on the time arranged. I wouldn't have minded if they just said NO, instead leading my on, Very disappointed and wasted my hard earned cash.
have included a link to other people's problems with this business.
http://www.complaintsboard.com/complaints/just-automotive-amp-electrical-ltd-12-holmes-road-manurewa-c309115.html

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Sernene
, NZ
Jun 04, 2011 5:40 am EDT

Hello there we understand you called for a mobile mechanic service, and did not receive your mechanic to your choosen location. We do apologise for any concerns you had. We do have on our records that you did not have a time booked in as you did not know when you would be by your vehicle. It is policy to have the owner of the vehicle with the car, and your partner phoned to confirm however she was under the impression that you were booked in. However on our records there was no time booked in, as you did not know when you would be there, we do apologise, but it is policy the job must have a time and a person with the vehicle, so they can pay for the service on completion. If you would like to discuss this further we are available on the above number. Kind Regards Director.

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