Juvenon reviews and complaints
Autoship
Juveneon did not send me notification of my autoship renewal until they had already charged my credit card. I called immediately and even though the order was unfulfilled, they refused to cancel my order. there is nowhere on the website to cancel or change the date on your autoship, so once they hook you for autoship, you are going to get extra product unless you call and cancel the autoship.
Read full complaintForced to cancel card after $200 overcharge
I Received a surprise offer from Juvenon on 8/26/2010 and boy what a surprise it was, that evening, I ordered buy 3, get one free, the price was brought down from $119.00 to $87.75. I thought that was great, but after filling in my debit card info at check out, I kept getting pop-ups asking me to buy more at a discounted rate... I declined! As I could only...
Read full complaint and 1 commentSent tablets instead of capsules, forces return shipping
I have been ordering Juvenon for long long time back to 2006. Recently I saw there is promotion that buy 5 and get 3 free so I ordered 16 bottles in capusules. However, it took almost a month did not deliver until I disputed charge with my credit card. And you could not beleive that when I opened box that is 16 bottles in tablets. I have contacted with them...
Read full complaint and 2 commentsreturning product
I purchased 6 containers of Juvenon's Essential Multi Vitamin. The salesman over the phone went on and on about the benefits of this (and we'd read about it in a flyer they send). If I ordered when I did, tremendous savings, any pronblems with the product--just return. We waited to long to return the product (we found we had trouble digesting the pills, they tended to cause irritation to the esphophagus. I called and explained the situation but they were adament that I had waited too long--there's a 30-day period in which you could try out the product. Well...we didn't start experiencing the problems until about 3 months. Now we are stuck with 5 bottles of very expensive Juvenon Essential Multi Vitamin.l
Company Business Name: Juvenon, Inc.
Country of complaint: United States
Address: 1-800-JUVENON, Incline Village, Nevada
Website: juvenon.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Automatic credit card charging
I ordered vitamin after viewing an infomercial, I ordered from the juvenon website the ad was for a "free 30ds" shipping charges only, after placing my order I was gvn the option to have product shipped every 30days automatically charging my credit I opted out, then about 24hrs later there was a mssg on my cell phn which was from "Juvenon"sttng you received...
Read full complaint and 2 comments
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