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Instaflix Complaints & Reviews

Instaflix / Kiosk never delivered movie, then shut itself down

Je
Feb 10, 2017

This happened today (2/10/17) at about 7pm at Instaflix kiosk Cub foods 10881 university avenue ne Blaine, mn 55434 After I had swiped my credit card a screen appeared telling me to wait for my movie. After taking longer than usual, (Maybe over 30 sec. , much longer than red box) another screen told me that I had received my movie! Nothing ever came out! Then it rebooted itself. What a great piece of technology! I have no way of knowing whether it charged me, because I did not choose to accept an email receipt. That turned out to be a big mistake. Now i'll have to watch my bank account. I talked...

Instaflix - New York, New York / Charged late fee even though I wasn't late

Tr
Apr 03, 2012

I rented two movies. One was watched and returned for the one day period. The other was watched and returned for a two day period. They charged me a late fee for both movies even though only one was late. I called their customer service and they didn't take the charge off. They were extremely rude and unhelpful. I don't think they have any intention of taking off any charges even if it was their mistake. Please be aware, make sure you read your statements and know exactly when you are receiving and returning your disk. I put the charge in dispute with my credit card. I know it'...